Privacy Policy

Information We Collect From Merchants

When you install and use the App, we receive the following information through Shopify:

• Your store domain and the access token Shopify issues to the App.
• The name and email address of the staff member who opens the App, as provided by Shopify.
• The name and ID of your published theme (the App reads your themes) so it can place the checkbox correctly.
• The widgets you create: texts, colors, visibility rules and the other settings you choose.
• Basic usage events, for example whether you dismissed a review prompt.

Information About Your Customers

We do not collect, store or process personal information of your customers on our servers. When a customer agrees to your terms, the App writes the date and time of the agreement to the customer's cart as a cart attribute and/or line item property, so it appears on the order in your Shopify admin. That data is stored by Shopify in your store. Until it has been written to the cart, a pending agreement may be kept in the customer's browser storage. The App does not set cookies on your storefront.

How the Storefront Script Works

To show your widgets, the App's storefront script requests your widget settings from our server. The request contains your store domain and the product and collection IDs of the page being viewed. It contains no personal information about the visitor.

How We Use Information

We use the information above to provide and operate the App, to place and display your widgets, to give you support, and to improve the App. We do not sell personal information.

Third-Party Services

The App's admin pages use a support chat (Crisp) and session analytics (Microsoft Clarity). Crisp may receive the name and email address of the staff member using the App so we can answer support requests. These services are not used on your storefront. The App is hosted on our own infrastructure and uses Shopify's platform and APIs.

Sharing Information

We share information only with the service providers described above and where required by law.

Data Retention and Deletion

When you uninstall the App, we delete the sessions (including the access token), widgets and settings stored for your store. Basic usage events may be kept until you ask us to delete them. We respond to Shopify's mandatory privacy requests for customer data requests and customer or shop data erasure. To request deletion of any data, email us at the address below.

Your Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to its processing. To exercise these rights, contact us.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The date above shows the latest update.

Contact Us

For questions about this policy or our privacy practices, or to make a complaint, contact us by email at [email protected].